Please note that we only deliver to the greater Durban area, North to Ballito, South to Toti and and inland to Howick, should you fall outside these areas, please order from your local stockist or contact us first:
Deliveries are on the following schedule:
| Area | Delivery Day | |
| Upper Highway (Kloof & inland) | Tuesday | |
| Lower Highway (Pinetown, Westville, etc) | Wednesday | |
| Southern Suburbs (Queensburgh, Bluff, etc) | Friday | |
| South Coast (to Toti) | Friday | |
| Northern Suburbs (Umhlanga, Sea Cow Lake, etc) | Thursday | |
| North Coast (to Ballito) | Thursday | |
| Durban City (central regions) | Thursday | |
| PMB & Howick | Friday |
ICEHAVEN can also be ordered online at Pet Bytes in the Western Cape – http://www.petbytes.co.za/products.php – Email: orders@@petbytes.co.za